Please see below for terms and conditions related to purchasing Studio Pilates merchandise.
At Studio Pilates, we want you to be completely in love with your Pilates merch! However we understand that online shopping doesn’t always go to plan, so these simple steps and tips are here to help. By processing your payment and completing an order with us, you are accepting the following terms and conditions regarding returns of your purchase. Please note that returns are not available for sales items (unless faulty).
STEP ONE: Download the exchange form
STEP TWO: Fill out the form, ensuring that all details are entered correctly, then enclose returns form in the parcel with your item(s)
The item(s) can be returned to the following address:
Studio Pilates International
Attn: Merchandise Return
PO Box 802
Bulimba QLD 4171
STEP THREE: Upon receiving your parcel, we will process the return within 1 week, sending you an email once complete
Our Returns Policy
Without exception, Studio Pilates does not offer refunds for change of mind or circumstances. We can provide an exchange for clothing items only (see Returns information above). Exchanges are dependent on stock and sizing availability.
Unfortunately, once your order has been placed we are unable to make changes to your order.
Payment can be made online via Visa or Mastercard. American Express cards are not accepted at this time.
All prices are in Australian dollars and you will be charged in Australian dollars.
For wholesale enquiries, please contact 0422 023 222.
Please refer to size guidelines on the inividual item’s page.