{"id":43602,"date":"2023-01-19T13:46:16","date_gmt":"2023-01-19T03:46:16","guid":{"rendered":"https:\/\/www.studiopilates.com\/education\/?page_id=43602"},"modified":"2023-01-19T13:47:35","modified_gmt":"2023-01-19T03:47:35","slug":"i-cant-login-my-portal","status":"publish","type":"page","link":"https:\/\/www.studiopilates.com\/education\/technology-troubleshooting\/i-cant-login-my-portal\/","title":{"rendered":"I Can&#8217;t Log into MyPortal"},"content":{"rendered":"<p>Let&#8217;s look at some steps that you can take to troubleshoot this issue.<\/p>\n<hr \/>\n<h5><strong>1. DOUBLE CHECK WHICH EMAIL ADDRESS YOU ENROLLED WITH<\/strong><\/h5>\n<p>You will need to log in with the exact email address that you enrolled with. To double check which email address you enrolled with, search your email for &#8220;Event Payment Details.&#8221; Whichever email address was sent this registration confirmation email will be the email address you log into your MyPortal.<\/p>\n<h5><strong>2. RESET YOUR PASSWORD<\/strong><\/h5>\n<p><a href=\"https:\/\/www.studiopilates.com\/education\/my-portal\/\">CLICK HERE<\/a> to access the MyPortal login page and select &#8220;Forgot Password.&#8221;<\/p>\n<p>Follow the prompts to reset your password and be sure to check your spam folder for the recovery email.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-43603 alignnone\" src=\"http:\/\/www.studiopilates.com\/education\/wp-content\/uploads\/forgot-pass-300x282.png\" alt=\"\" width=\"300\" height=\"282\" srcset=\"https:\/\/www.studiopilates.com\/education\/wp-content\/uploads\/\/forgot-pass-300x282.png 300w, https:\/\/www.studiopilates.com\/education\/wp-content\/uploads\/\/forgot-pass-600x563.png 600w, https:\/\/www.studiopilates.com\/education\/wp-content\/uploads\/\/forgot-pass-150x141.png 150w, https:\/\/www.studiopilates.com\/education\/wp-content\/uploads\/\/forgot-pass.png 753w\" sizes=\"auto, (max-width: 300px) 85vw, 300px\" \/><\/p>\n<p>If you continue to experience issues after trying these 2 steps, please contact the Studio Pilates Education Company.<\/p>\n<hr \/>\n<p><a href=\"http:\/\/www.studiopilates.com\/education\/technology-troubleshooting\/\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-20169 aligncenter\" src=\"http:\/\/www.studiopilates.com\/education\/wp-content\/uploads\/Browse-other-troubleshooting-topics-1.png\" alt=\"\" width=\"1024\" height=\"100\" srcset=\"https:\/\/www.studiopilates.com\/education\/wp-content\/uploads\/\/Browse-other-troubleshooting-topics-1.png 1024w, https:\/\/www.studiopilates.com\/education\/wp-content\/uploads\/\/Browse-other-troubleshooting-topics-1-600x59.png 600w, https:\/\/www.studiopilates.com\/education\/wp-content\/uploads\/\/Browse-other-troubleshooting-topics-1-150x15.png 150w, https:\/\/www.studiopilates.com\/education\/wp-content\/uploads\/\/Browse-other-troubleshooting-topics-1-300x29.png 300w, https:\/\/www.studiopilates.com\/education\/wp-content\/uploads\/\/Browse-other-troubleshooting-topics-1-768x75.png 768w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Let&#8217;s look at some steps that you can take to troubleshoot this issue. 1. DOUBLE CHECK WHICH EMAIL ADDRESS YOU ENROLLED WITH You will need to log in with the exact email address that you enrolled with. To double check which email address you enrolled with, search your email for &#8220;Event Payment Details.&#8221; Whichever email &hellip; <a href=\"https:\/\/www.studiopilates.com\/education\/technology-troubleshooting\/i-cant-login-my-portal\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;I Can&#8217;t Log into MyPortal&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":19824,"parent":809,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-43602","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I Can&#039;t Log into MyPortal - Studio Pilates<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.studiopilates.com\/education\/technology-troubleshooting\/i-cant-login-my-portal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I Can&#039;t Log into MyPortal - Studio Pilates\" \/>\n<meta property=\"og:description\" content=\"Let&#8217;s look at some steps that you can take to troubleshoot this issue. 1. 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