STUDIO UPDATE: OUR COMMITMENT TO YOUR HEALTH AND SAFETY STRONGER TOGETHER Our clients are our biggest inspiration. Your energy, enthusiasm and positivity are what makes Studio Pilates such a special place. We know, with your support, our amazing community will be stronger than ever. Thank you for your ongoing support, and being a part of our wonderful community of strength and resilience. We’ve missed you big time! But it’s only been temporary, so be prepared to come back to your amazing workout experiences with instructors who really care about you. We’ll help you reset your goals and get those endorphins flowing again! STUDIO REOPENINGS NORTH AMERICA Our Norton Commons (Kentucky) studio is open, as of Monday 14 December, with COVID safety procedures in place and adhered to. Our South Slope (NYC) studio is opening on 25 January 2021. The studio has passed the Department of Health inspection and have implemented all the following CDC protocols including: Contact tracing Social distancing Temperature checks Hand sanitizer stations Approved CDC cleaning supplies Every reformer equipped with disinfectant spray Mandatory face masks, plus sock wearing as an additional safety measure (we have socks for sale if you forget yours) No equipment sharing – 1 client to 1 reformer Merv 13 filters have been installed in a brand new HVAC system The studio is cleaned between each session and deep cleaned twice daily Limited session sizes; allowing everyone to be 10-12 feet apart As per NYC COVID regulations, inside classes are still not yet allowed; however, supervised individualized workouts, or ‘open sessions’, ARE allowed. Open sessions allow you to exercise safely within the COVID guidelines, which helps us to do our part in New York’s recovery. All open sessions are by appointment only and are supervised. All open sessions are capped at maximum of 6 people, and supervised by an expert Studio Pilates instructor. COVID protocols are followed every step of the way, with your safety remaining our top priority. NEW ZEALAND Our New Zealand studios are all open with COVID Safe Plans in place and adhered to. AUSTRALIA Our Australian studios are all open, with COVID Safe Plans in place and adhered to. Armadale, Victoria opened as of Tuesday 1 December 2020. Richmond, Victoria has opened from 9 November in line with the latest Victorian government regulations, to keep our community safe and well. Masks are required and adherence to social distancing regulations for indoors spaces. CHINA Our studios in China are open, with strict health and hygiene controls in place, compliant with current government regulations. STATUS OF CURRENT PACK PURCHASES Expiry dates on all class packs while we are closed have been extended to ensure all of our valued clients will be able to return to our studios on reopening. OUR COMMITMENT TO YOUR HEALTH + SAFETY Please be assured the health and safety of our clients is at the forefront of everything we do. Your health and wellbeing has always been, and will continue to be, our number one priority. In these uncertain times, more than ever, we’re dedicated to ensuring you feel absolutely safe in our workout space. ONGOING MEASURES We have re-introduced our rigorous hygiene and cleanliness practices in every aspect of our operations, strictly following the relevant government guidelines, updates and recommendations with regard to the coronavirus, as well as adding our own ultra-hygienic measures to ensure your safety. DETAILED EQUIPMENT CLEANING The commercial-grade disinfecting wipes we use to clean the equipment after every class are alcohol-based and therefore highly effective at combatting germs. After your class, you will be guided to thoroughly wipe down ALL the equipment – reformers, springs, footbar, reformer box, head cushions, Pilates circle, stretch bands, wipes canister, ankle weights if used, etc. HAND SANITISER DISPENSERS We will have multiple dispensers of alcohol-based sanitisers in the studio to sanitise your hands before and after class. SANITISING OF HIGH TOUCH AREAS We will also be paying extra attention to disinfecting all high-touch areas such as door handles, and benchtops at the end of each class. RIGOROUS STUDIO DEEP CLEAN An intensive deep clean of all equipment, studios, and common areas are being undertaken between each morning, noon and evening session. HAND STRAP SANITISATION We will be deep cleaning our hand straps daily. SINGLE-USE GLOVES We are also making single-use rubber gloves available in each studio, free of charge, if you wish to use them. The use of gloves in New Zealand is mandatory. NON-SLIP MAT HYGIENE Personal non-slip mats will be made available from your studio, should you wish to purchase your own. These are no longer part of the equipment provided. REDUCED PERSONAL CONTACT Physical corrections and modifications will only be used when required for safety purposes and hand sterilisation by the instructor will take place immediately afterwards. Generally, we will use verbal and visual cues only, to help minimise any health risks. You’ll continue to receive the same amazing workout experience that you’re used to, only safer for all, given the current circumstances. WATER COOLERS Water coolers in New Zealand are not available. Please bring your own water bottle. FEELING UNWELL? If you have flu-like symptoms including a sore throat, runny nose or fever, or have travelled to virus hotspots in the past 14 days, please keep yourself and others safe and healthy by refraining from attending class until cleared by a medical specialist. If you need to reschedule a class please reach out to your studio. CONTACT TRACING REGISTER Studio Pilates will be following government protocols by keeping a record of attendance for the purposes of contact tracing. COVID SAFE PLAN All of our studios have a COVID safe plan which provides a framework for managing risks associated with COVID-19 within Studio Pilates International facilities upon their return to operation. It has been developed as a Studio Pilates International network-wide minimum standard and identifies the unique risks related to COVID-19 within a Studio Pilates International studio, and provides specific protocols to manage these. COVID-19 RESOURCES AUSTRALIA Australian Federal Government resources HERE State Government resources HERE NCCC (National COVID-19 Coordination Commission) resources HERE Safe Work Australia resources HERE Australian Institute of Sport resources HERE Victorian Government Resources HERE NEW ZEALAND Government resources HERE Sport NZ resources HERE NZ Ministry of Health resources HERE Worksafe New Zealand resources HERE BROOKLYN, NY New York State Government COVID-19 site HERE County Health Officials of New York HERE Department of Labor New York State HERE LOUISVILLE, KY Official team Kentucky source for information concerning COVID-19 HERE Healthy at Work guidelines for reopening HERE Minimum requirements for reopening HERE CONTACTING YOUR STUDIO We’re keen to help out with any questions you have and to support you during this period. We are receiving lots of calls and emails at the moment, but working to get back to you asap, and appreciate your patience.