STUDIO UPDATE: OUR COMMITMENT TO YOUR HEALTH AND SAFETY STRONGER TOGETHER Our clients are our biggest inspiration. Your energy, enthusiasm and positivity are what makes Studio Pilates such a special place. We know, with your support, our amazing community will be stronger than ever. Thank you for your ongoing support, and being a part of our wonderful community of strength and resilience. We’ve missed you big time! But it’s only been temporary, so be prepared to come back to your amazing workout experiences with instructors who really care about you. We’ll help you reset your goals and get those endorphins flowing again! STUDIO CLOSURES Our Victorian studios are temporarily closed as of midnight 8 July 2020 in line with the latest Victorian government regulations, to keep our community safe and well. At this stage, the closures are in place for six weeks from this date. STUDIO REOPENINGS NEW ZEALAND Our New Zealand studios are all open, and COVID restrictions have been lifted. Please be assured we are maintaining the highest standard of hygiene. AUSTRALIA (EXCEPT VICTORIA) Our Australian studios, with the exception of Victoria, are all open, with COVID Safe Plans in place and adhered to. CHINA Our studios in China have now reopened, with strict health and hygiene controls in place, compliant with current government regulations. STATUS OF CURRENT PACK PURCHASES We are extending the expiry dates on all class packs while we are closed to ensure all of our valued clients will be able to return to our studio when we reopen. OUR COMMITMENT TO YOUR HEALTH + SAFETY Please be assured the health and safety of our clients is at the forefront of everything we do. Your health and wellbeing has always been, and will continue to be, our number one priority. In these uncertain times, more than ever, we’re dedicated to ensuring you feel absolutely safe in our workout space. ONGOING MEASURES We have re-introduced our rigorous hygiene and cleanliness practices in every aspect of our operations, strictly following the Australian and New Zealand government guidelines, updates and recommendations with regard to the coronavirus, as well as adding our own ultra-hygienic measures to ensure your safety. DETAILED EQUIPMENT CLEANING The commercial-grade disinfecting wipes we use to clean the equipment after every class are alcohol-based and therefore highly effective at combatting germs. After your class, you will be guided to thoroughly wipe down ALL the equipment – reformers, springs, footbar, reformer box, head cushions, Pilates circle, stretch bands, wipes canister, ankle weights if used, etc. HAND SANITISER DISPENSERS We will have multiple dispensers of alcohol-based sanitisers in the studio to sanitise your hands before and after class. SANITISING OF HIGH TOUCH AREAS We will also be paying extra attention to disinfecting all high-touch areas such as door handles, and benchtops at the end of each class. RIGOROUS STUDIO DEEP CLEAN An intensive deep clean of all equipment, studios, and common areas are being undertaken between each morning, noon and evening session. HAND STRAP SANITISATION We will be deep cleaning our hand straps daily. SINGLE-USE GLOVES We are also making single-use rubber gloves available in each studio, free of charge, if you wish to use them. The use of gloves in New Zealand is mandatory. NON-SLIP MAT HYGIENE Personal non-slip mats will be made available from your studio, should you wish to purchase your own. These are no longer part of the equipment provided. REDUCED PERSONAL CONTACT Physical corrections and modifications will only be used when required for safety purposes and hand sterilisation by the instructor will take place immediately afterwards. Generally, we will use verbal and visual cues only, to help minimise any health risks. You’ll continue to receive the same amazing workout experience that you’re used to, only safer for all, given the current circumstances. WATER COOLERS Water coolers in New Zealand are not available. Please bring your own water bottle. FEELING UNWELL? If you have flu-like symptoms including a sore throat, runny nose or fever, or have travelled to virus hotspots in the past 14 days, please keep yourself and others safe and healthy by refraining from attending class until cleared by a medical specialist. If you need to reschedule a class please reach out to your studio. CONTACT TRACING REGISTER Studio Pilates will be following government protocols by keeping a record of attendance for the purposes of contact tracing. COVID SAFE PLAN All of our studios have a COVID safe plan which provides a framework for managing risks associated with COVID-19 within Studio Pilates International facilities upon their return to operation. It has been developed as a Studio Pilates International network-wide minimum standard and identifies the unique risks related to COVID-19 within a Studio Pilates International studio, and provides specific protocols to manage these. COVID-19 RESOURCES AUSTRALIA Australian Federal Government resources HERE State Government resources HERE NCCC (National COVID-19 Coordination Commission) resources HERE Safe Work Australia resources HERE Australian Institute of Sport resources HERE Victorian Government Resources HERE NEW ZEALAND Government resources HERE Sport NZ resources HERE NZ Ministry of Health resources HERE Worksafe New Zealand resources HERE BROOKLYN, NY New York State Government COVID-19 site HERE County Health Officials of New York HERE Department of Labor New York State HERE LOUISVILLE, KY Official team Kentucky source for information concerning COVID-19 HERE Healthy at Work guidelines for reopening HERE Minimum requirements for reopening HERE CONTACTING YOUR STUDIO We’re keen to help out with any questions you have and to support you during this period. We are receiving lots of calls and emails at the moment, but working to get back to you asap, and appreciate your patience.